FAQs

How long does international delivery take?

Generally, orders are dispatched within 1-3 days. For some order-made items, it may take 5-10 days.

Once dispatched, EMS delivery normally takes 5-7 days for you to receive.

Do I need to pay import tax or duties?

Yes, you may need to. Our product prices are exclusive of all taxes and duties applied outside of Korea.

As the recipient, you are liable for all import duties, customs and local sales taxed potentially levied by the country you are shipping to.

As we are unable to advise the amount this may be, we have excluded these charges from all invoices issued from our website.

Can I return my orders?

We accept returns within 15 days from the delivery date in the items' original conditions, unworn with the package.

As the recipient, you are liable to cover the cost of shipping back to our warehouse in Korea.

To request a return, please contact us at feverishjewelry@gmail.com

What if my item is faulty?

Products are classified as faulty if they are received damaged, or where a manufacturing fault occurs within 3 month of purchase. After 3 months from your order date, items are not considered faulty and are as a result of normal wear and tear.

If your item is faulty upon receipt, we can send you a new item or get a refund.

for request, please contact feverishjewelry@gmail.com

Are the product hypoallergenic?

All products use nickel-free plating, making them 99% allergy-free. However, individual reactions may vary depending on the user's condition.

Any tips to take care of my jewelry?

Our plating is done with special coating techniques to maximize tarnish resistance. However, minimizing the contact of jewelry with perfume, hair products, water and sweat can help maintain it for longer use. After use, cleaning the surface with a dry cloth and sealing them for storage may also help.